Our Policies

Important information about our terms, privacy, and policies

Privacy Policy

Effective Date: July 25, 2023

Introduction

At PingAssignment, we value your trust and are committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, store, and safeguard your data when you interact with our services. This includes visiting our official website (www.PingAssignment.com) or connecting with us through marketing campaigns, sales interactions, or any other related channels.
Our goal is to provide full transparency so you can clearly understand your rights, choices, and the way your information is handled. We strongly encourage you to read this policy carefully before using our services. By continuing to access or use our platform, you acknowledge that you have reviewed and agreed to our privacy practices.
If you do not agree with any part of this policy, we recommend that you refrain from using our services. However, if you have questions, concerns, or require further clarification, you can always contact us at contact@PingAssignment.com. Our team will be happy to assist you.

Information We Collect

At PingAssignment.com, we collect certain types of information to provide you with a secure, reliable, and personalized experience. The data we collect falls into two main categories: personal information provided by you and non-sensitive information related to service use.

Personal Information Provided by Users

When you register on our website, request information about our services, place an order, participate in events, or otherwise communicate with us, you may be required to provide personal details. This may include, but is not limited to:
  • Full Name (First and Last)
  • Registered Username
  • Email Address
  • Account Password
  • Contact Number
  • Gender
  • Date of Birth
  • Testimonials or Feedback shared with us
  • Order Details and Transaction Records
  • Educational, Professional, or Expertise-related Information
  • Any Additional Files or Documents you upload to our website

⚠️ Accuracy of Information: It is important that all information you provide is accurate, complete, and up-to-date. If there are any changes to your details, you are responsible for notifying us promptly.

Sensitive Information

Please note that we do not collect, request, or process sensitive personal information such as racial or ethnic data, political opinions, religious beliefs, biometric data, health details, or criminal history. We strongly advise you not to share such information on our platform.

Social Media Login Data

We offer the option to register or log in using your existing social media accounts, such as Google, Facebook, or other platforms. When you choose this method, we may receive certain profile details from the respective social media provider.
The type of data shared depends on the platform and your privacy settings, but it typically includes:
  • Name
  • Email Address
  • Profile Picture (if publicly available)
  • Other details you have chosen to make public on that platform
We use this information strictly in accordance with this Privacy Policy or for the specific purpose communicated to you at the time of data collection.

⚠️ Important Note: We do not control how third-party social media providers collect, use, or share your information. Therefore, we strongly encourage you to review the Privacy Policy of your chosen social media platform and update your privacy settings to ensure your information is shared only in ways you are comfortable with.

Automated Data Collection

Like many online services, our website automatically gathers certain technical and usage-related data whenever you access or interact with our platform. This information does not directly reveal your identity but may include details such as:
  • IP Address
  • Device Type and Operating System
  • Browser Type and Version
  • Country, Location, and Language Preferences
  • Cookie IDs and Similar Tracking Identifiers
  • Referring URLs (the website that directed you to our platform)
  • Date, Time, and Frequency of Your Visits
  • Website Usage and Activity Logs
This data is primarily collected for:
  • Ensuring website security and fraud prevention
  • Monitoring system performance and operations
  • Improving user experience and personalization
  • Internal reporting and analytics
We may use cookies and similar technologies to track user activity, remember preferences, and enhance functionality. For more details, please refer to our Cookies Policy.

Payment Information

When you make a purchase on our website, payments are processed securely through trusted third-party payment processors. These providers may collect and store certain payment-related information, such as your billing details and transaction history.
Please note:
  • We do not store your full credit card or banking information on our servers.
  • All payment details are handled according to the privacy and security policies of the payment processor.
  • By completing a transaction, you also agree to the terms and policies of the respective payment service provider.

How We Process Your Information

At PingAssignment.com, we process your personal information in a secure and responsible manner. The way your data is used depends on how you interact with our services. Below are the key purposes for which your information may be processed:

1. Account Management

  • To create, verify, and manage your user account.
  • To enable you to register, sign in, and maintain account activity.

2. Service Delivery

  • To provide, facilitate, and deliver the services you request.
  • To process and manage your orders, assignments, or other service-related tasks.

3. Communication

  • To request feedback and keep you informed about the status of your services.
  • To respond to queries, resolve issues, and provide customer support.
  • To share administrative details about our services, policies, terms, and updates.

4. Marketing and Promotions

  • To send marketing and promotional communications, in line with your preferences.
  • You may unsubscribe from marketing updates at any time.
  • To evaluate and improve the effectiveness of marketing campaigns.

5. Security and Fraud Prevention

  • To monitor activity for fraud detection and prevention.
  • To protect the integrity of our services and secure your account.
  • To safeguard your interests and prevent potential harm.

6. Legal and Compliance

  • To archive records as required for legal proceedings, claims, or regulatory compliance.
  • To process payment-related details as per applicable accounting and finance laws.
  • To respond to disputes, complaints, or legal requests raised by individuals or authorities.

7. Analytics and Improvement

  • To analyse website traffic, user behaviour, and service engagement.
  • To identify features that improve customer experience.
  • To continuously enhance our website performance and functionality.

8. Research and Surveys

  • To use anonymised or aggregated data for research, reporting, and marketing.
  • To conduct optional surveys or polls through compliant third-party services.
  • To personalise advertisements and recommendations based on previous searches, cookies, or usage data (opt-out available).

9. User Interaction

  • To respond promptly when you reach out via email, forms, or chatbots.
  • To de-identify and aggregate personal data for non-identifiable insights.

With Whom We Share Your Personal Information

At PingAssignment.com, we respect your privacy and do not sell, rent, or trade your personal information to third parties for profit. However, in order to provide seamless services, maintain our website, and ensure compliance with legal obligations, we may share your information with trusted partners under strict confidentiality agreements. All third parties are bound to process your data only as instructed by us and are prohibited from disclosing it further.
The categories of parties we may share information with include:

1. Subcontractors and Service Providers

We collaborate with carefully selected subcontractors and vendors to support our operations. These may include:
  • Hosting service providers and cloud storage partners
  • IT support and infrastructure specialists
  • Website management and maintenance providers
  • Advertising and marketing professionals
  • Accounting, auditing, and bookkeeping firms
  • Legal consultants and advisors
Each subcontractor processes personal information strictly in line with our contractual obligations and data protection standards.

2. Advertisers and Marketing Intermediaries

Certain non-identifiable data (such as cookies, online identifiers, or aggregated usage data) may be shared with advertisers and marketing intermediaries. This helps deliver more relevant ads, promotional offers, and personalized content.

3. Payment Intermediaries

When you purchase a service, your payment details are securely processed by trusted third-party payment processors. These providers receive only the information necessary to complete the transaction and are subject to strong data protection measures.

4. Legal, Regulatory, and Security Obligations

We may disclose personal information if required by law, regulation, or in response to valid legal requests. This may include:
  • Responding to customer support inquiries or complaints
  • Addressing claims alleging infringement of third-party rights
  • Enforcing our Terms of Service, Privacy Policy, or contractual obligations
  • Cooperating with authorities to comply with legal requirements
  • Protecting the rights, property, and safety of our company, partners, users, or the public
  • Sharing data with fraud-prevention agencies or cybersecurity partners to reduce risks of fraud, malware, and other harmful activities

5. International Data Transfer

By using our services, you acknowledge and consent to the transfer of your personal data to trusted third parties for the purposes outlined in this Privacy Policy. All transfers are carried out in compliance with applicable data protection laws.

Legal Bases for Data Processing

At PingAssignment.com, we process your personal data responsibly and only under lawful grounds. The legal basis for processing depends on how you interact with our services and the specific purpose of data use. We ensure that every instance of processing is carried out in accordance with applicable data protection laws.
The main legal bases we rely on include:

1. Consent

  • We may process your personal data only with your explicit consent for specific purposes (e.g., marketing communications, promotional offers, or optional surveys).
  • You may withdraw your consent at any time by contacting us at contact@PingAssignment.com.

2. Contractual Necessity

  • We process your information to fulfil contractual obligations and provide the services you have purchased, as outlined in our Terms and Conditions.
  • This includes account management, order fulfilment, customer support, and delivery of requested services.

3. Legitimate Interests

We may process your personal information where it is necessary to achieve our legitimate business interests, provided such interests do not override your fundamental rights and freedoms. Examples include:
  • Promoting our services through social media, media outlets, and affiliates (e.g., influencers or bloggers)
  • Ensuring compliance with financial and accounting legislation
  • Analysing website traffic and business performance to improve efficiency
  • Verifying experts, preventing fraud, and protecting user data
  • Enhancing website security and customer experience

4. Legal Obligations

  • We may process and disclose your information if required by law, regulation, or court order.
  • This includes cooperating with regulatory authorities, law enforcement agencies, or defending our company in litigation or other legal proceedings.

Transparency and Notification

Whenever we process your information, we will inform you of the specific legal basis relied upon. If we are unable to process your information in line with legal requirements, we will notify you promptly and explain the reason.

⚖️ Important: We only process your personal data when it is:

  • Required under applicable laws,
  • Necessary to provide you services,
  • Essential to meet contractual obligations,
  • Justified by legitimate business interests, or
  • Needed to protect your rights, safety, and security.

Data Protection Rights by Region

For Users in the EU and UK

If you are located in the European Union (EU) or the United Kingdom (UK), your personal data is protected under the General Data Protection Regulation (GDPR) and UK GDPR. Under these laws, we are required to clearly explain the legal bases for processing your information and ensure your rights as a data subject are respected.
We may rely on the following legal grounds for processing your information:
  • Consent – when you have explicitly given permission.
  • Performance of a Contract – when processing is necessary to fulfil our contractual obligations.
  • Legitimate Interests – when processing is needed for our business interests without overriding your fundamental rights.
  • Legal Obligations – when processing is required to comply with applicable laws or regulations.

Your Data Protection Rights under GDPR

As an EU or UK resident, you are entitled to exercise the following rights:
  • Right to be Informed (Articles 12–14): You have the right to know how and why your personal data is collected and used.
  • Right of Access (Article 15): You may request a copy of the personal data we hold about you.
  • Right to Rectification (Article 16): You can ask us to correct or update inaccurate or incomplete information.
  • Right to Erasure / "Right to Be Forgotten" (Article 17): You can request the deletion of your personal data, subject to certain legal limitations.
  • Right to Restrict Processing (Article 18): You may request that we limit how your personal data is processed.
  • Right to Data Portability (Article 20): You can request the transfer of your personal data to another service provider, in a machine-readable format.
  • Right to Withdraw Consent (Article 7): You can withdraw consent at any time if you previously agreed to data processing.
  • Right to Object (Article 21): You may object to data processing carried out on the basis of legitimate interests or for direct marketing.
  • Right to Object to Automated Decision-Making (Article 22): You can reject decisions made solely through automated processes, including profiling.

Penalties for Non-Compliance

Under GDPR and UK GDPR, companies face significant financial penalties for violations. Fines may include:
  • Up to €2 million or 2% of annual global turnover (whichever is higher) for lower-level breaches.
  • Up to €4 million or 4% of annual global turnover (whichever is higher) for serious or repeated violations.

For Users in Canada

If you are a user residing in Canada, please note that we process your personal information in compliance with Canadian privacy legislation. Generally, we will only collect, use, or disclose your personal information with your explicit or implied consent, and only for the specific purpose communicated to you. You may also withdraw your consent at any time by contacting us at contact@PingAssignment.com.

For Users in the United States

If you are a resident of California, you are entitled to specific privacy rights under state law including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

For Users in New Zealand

New Zealand protects user privacy and digital safety under the Privacy Act 2020 and the Harmful Digital Communications Act (HDCA).

For Users in South Africa

The Protection of Personal Information Act 4 of 2013 (POPIA) is the primary data protection law in South Africa.

Exercising Your Rights

If you wish to exercise any of the rights listed above, please contact us at contact@PingAssignment.com. We are committed to reviewing and addressing your request as quickly as possible, in line with applicable data protection laws.

Data Security and Retention

Keeping Your Information Safe

We implement industry-standard technical and organisational safeguards to protect your personal data against unauthorised access, misuse, loss, or disclosure. While we take reasonable steps to secure your information, please note:
  • No digital storage or transmission method is 100% secure.
  • We cannot guarantee that hackers, cybercriminals, or other unauthorised parties will never bypass our security systems.
  • Transmission of data to and from our services is done at your own risk.

👉 For best protection, we recommend accessing our services only through a secure device and network environment.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law (e.g., tax, accounting, or compliance obligations).
When your data is no longer needed:
  • We will either delete it securely or anonymise it so it can no longer be linked to you.
  • In the case of backup archives, we will securely store your data in isolation until permanent deletion is possible.

Cookies and Related Tracking Technologies

We may use cookies and related technologies such as web beacons and pixels to collect and store data. These technologies help us enhance your user experience, personalise content, and improve website performance.
Types of Cookies We Use:
  • Essential Cookies: Ensure the proper functioning of the website, including authentication, session stability, and security. Disabling these may affect core site functionality.
  • Analytics Cookies: Provide insights into visitor behaviour, popular pages, and traffic sources. These help us measure, evaluate, and improve website performance.
  • Marketing Cookies: Used by third-party service providers and advertising partners to display targeted ads on other platforms based on your preferences and browsing behaviour.

⚠️ Please note: You can manage or disable cookies at your browser level. However, this may limit certain features or affect how our services perform.

Additional Terms and Contact Information

Data Collection from Minors

  • We do not knowingly collect or market services to children under 18 years of age.
  • By using our services, you confirm that you are at least 18 years old or the legal guardian of a minor giving consent.
  • If we discover that a user under 18 has registered, we will deactivate the account and delete personal data immediately.
  • If you become aware of a minor using our services, please notify us at contact@PingAssignment.com so we can take swift action.

Cross-Border Transfers

We may process your personal information both within and outside your country of residence. As privacy regulations vary across jurisdictions:
  • We ensure that all cross-border transfers are conducted in compliance with applicable data protection laws.
  • We apply appropriate legal safeguards to maintain the confidentiality and integrity of your data.

Notifications of Data Breach

Providing personal data is voluntary; however, it is necessary to create an account and access our services. Refusing to provide certain information may restrict your ability to use all features.
In the unlikely event of a data breach:
  • We will notify you promptly if your rights and data safety may be at risk.
  • We will also inform the relevant data protection authorities without undue delay, in line with applicable legal obligations.
  • We continue to take proactive security measures to minimise the risk of breaches.

Updates to This Privacy Policy

This Privacy Policy may be updated from time to time due to:
  • Changes in law and regulations
  • Technological advancements
  • Updates to our business practices
Key points regarding updates:
  • The "Revised Date" at the top of this page reflects the latest version.
  • For material changes, we will notify you directly (e.g., via email or platform notifications).
  • We encourage you to review this policy periodically to remain informed about how we protect your personal information.

How to Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy, applicable laws, or our data protection practices, please reach out to us:
📧 Email: contact@PingAssignment.com
💬 Chat Support: Available on our website
We will respond to your request in accordance with applicable laws and within the timelines outlined in this policy.